UNFAIR BILLING, CREDIT RECORD RUINED

I had a contract which ended Jan 2022. Few months later I get an invoice saying Im owing R700 next thing I get a call from NuDebt collectors saying my account was handed over without my consent or knowledge, no contact was made by Telkom as they couldnt tell me what the R700 was for because I had a debit order that went through till the last payment. I went to the Telkom in MIMOSA mall Bloemfontein and they said I owe R457 and was credited back R300 I still didnt understand how and why I'm owing. 2 days later I get a call from the Nudebt collectors to say I owe R700 still but I disputed on the phone the agent said no the manager agreed to write off the R300 but WRITE OFF WHY BECAUSE I DONT OWE ANYTHING.

Fine I asked how long will I be cleared if I make the payment because at this point I'm annoyed because this is my credit record being tarnished she said 48 hours.....48 HOURS RIGHT???? I made a payment of R465,23 on 27/02/2023, today is 03/03/2023 so 48 hours has passed right? YES! Today I went to iStore to go buy a phone and guess what as should as the sales consultant put in my ID number the R400 payment of Telkom BLOCKED EVERYTHING. I'm so ****ed because now I cant even get through their call center. I have since requested a call back but till now NO ONE HAS CALLED ME!!!!!

TELKOM IS THE WORST. To think how much of a telkom advocate I've been, I REGRET BEING ON TELKOM all my numbers are TElkom but trust me I'm porting by tomorrow I'll be off this ****py network because it's network COVERAGE IS ****..