Unfair billing by TELKOM

It saddens me to come to this platform, after having to argue back and forth with TELKOM as they charged me an amount of R406.80 for a mobile data service , i did not make use of ! or better yet even RICA the sim card.

In the second week of April i called TELKOM requesting for a cancellation on this "contract" the agent assured me it has been cancelled only later towards the end of the month to receive an invoice from TELKOM that i owe R200 i then go and call TELKOM why am i being charged for service i am NOT using only then did i receive the cancellation sms ,but i still yet owe TELKOM R406.80 for service i did not use !!!!!!

Its been three months now battling to get assistance from Telkom , or merely just getting a complaint email address in which i can raise my concerns and have TELKOM investigate the matter to clear my name , and save my credit score ! I now just received a call from VVM that i owe TELKOM and need to make this payment ASAP as it is affecting my Credit Score .

I am disappointed and felt the need to write down my frustrations even though this won't refund the R406.80 I am going to pay to clear my debt history.

Telkom has just lost me as a customer !!!!!!