Unfair billing and ******* disconnection

Telkom has incorrectly billed my account.

I logged an enquiry via the SMS line on the 14th of May 2020 and dealt with Thipe Thulare who immediately went offline after I provided my account details.

I logged a complaint again on the 31st of May 2020 after o received a threat that my account will be handed over. Query has still not been attended to. Query number ***8. On the 31st I made payment for the invoice balance that I was in agreement with.

Today on the 15th of June 2020 I received 4 calls from Telkom the last of which I was left voice message about being disconnected. How when my account has been paid andy billing dispute has been ignored for over a month now?

You are quick to threaten consumers when your actions are in contravention of the CPA and our agreement. Sort out my account query.