unfair billing

<p>calld today for my invoice ammount due.Was given an amount that sounded strange. Was tolad that due to a debit order that was returned i am billed r196.84 extra. This even though I advised the consultants on numerous occations that we no longer use the account that they debiting and have opted to pay via eft...we even noted this when we upgraded. We have 4 contracts with Telkom but am so angry i want to just close them all.I spoke to a LESEGO KHONKHE and asked for a anager but the manager( BONGUMUSA SI***ANE) did not even attempt to talk to me ..Telkom Mobile is realing loosing the plot on customer service</p>