IF
Ivan F

1 reviews | Active since Aug 2014

21 Apr 2015, 08:12

Unexpected Service

I just wanted to say that I was extremely impressed by the service I received from Telkom since the 31st of March. At first I just wanted a landline installed so that I could get an uncapped ADSL package from another ISP, and after the line was installed I decided to stick with Telkom and ordered the Simple Uncapped Plus service - I was expecting to wait up to 6 weeks (based on previous experience with other providers) but was sorted from start to finish in less than 2. I unfortunately did not get the names of the 2 separate tech's that came out, but hopefully your systems can see this as I'd like to commend them as well as yourselves on providing me with an A++ service from the start!<br> <br> Thanks a mil

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Replies (1)
Telkom
Telkom's reply21 Apr 2015, 09:59
Official
Hello Hordak,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as it allows us to improve the service we offer to our valued customers.

Have a gr8 day!

Kind Regards
Tebogo Nash
Telkom Social Media

Best regards,