********* Vulture Culture

Four different agents from Gold Direct acting on behalf of Telkom all offering different products as our current products are due for an upgrade. My wife and I were totally confused as each agent offered us different products from the initial product we initially wanted to to upgrade. We eventually requested the upgrades be cancelled with immediate effect. The lady from Gold Direct who called to confirm the upgrades was devious and thought she was clever. I answered hercall and told her to cancel but she insisted on speaking to my wife as the contract is on my wife's name. I insisted she cancel the contract. She phoned my wife on her phone from *** and I answered. She heard my voice and rudely cut the call. She then called on my wife's alternative number thinking she could con us. My wife insisted she cancel the upgrades as there was too much confusion created by four call agents offering different upgrades. We thought it was cancelled but today the phones were delivered. We informed the courier guy that we did not confirm the purchases and both Telkom and Gold Direct were acting *********ly. We are disappointed in the vulture culture present at Gold Direct and Telkom. These agents act like vultures and need to be disciplined. My account number is ***