1 reviews | Active since Mar 2017

30 Mar 2017, 09:43

********* service provider

<p>I app**** for a contract deal online in January. I received an sms that I had been approved and someone will call me shortly. Two weeks later, nothing. So I went to a Telkom mobile store at Mall of Africa and was told my application was not visible and that there was nothing they could do but for me to reapply in store. That was definitely not an impressive answer as the admin of going to banks was not worth it so I left. In February i receive a call from Telkom sales people to offer me the deal I app**** for, unfortunately the sales consultant put me on hold for whatever reason & eventually dropped the call. In March, Precious from Telkom called and concluded the contract. I was to expect delivery last week, NOTHING. So I decided to call Telkom on Monday, after holding for 1 hour, being put through the wrong departments and dealing with a rude Thabiso I was told my application was declined. The level of inefficiency and inconsistency. I emailed Precious on Monday, I have still not received a response. It's quite shocking to see a service provider behave so *********ly. All the numerous credit checks conducted appear on my report and affect me negatively but nothing was done right! Shocking!</p>

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