********* business pratice

Firstly I would like to complain about a call centre agent Penny on 10217, she works in the Krugersdorp branch of the Telkom call centre. I ask to speak to a manage and she was sarcastic and then hands me over to a supervisor, Dan Mufamadi. I do owe Telkom money, however, they have suspended my services for the line above and *** in September due to the fact that I could not pay. I will settle the end of this month, however, Telkom have been billing me for services they have not rendered and to make it worse I requested a month to month contract. They are charging me for services not received. I feel this is ********* as such a large organisation can do business in this manner.<br> <br> I request the one line to be cancelled the 4 meg ***, both the line and the ADSL. And the charges to be reversed from when the contracts were suspended. I will bring the account up to date and continue using the 10 meg on ***.<br> <br> Please don't hesitate to contact me if you have any question on *** or ***. Wade Trussell<br>