********* business practices, stay away.

Telkom called us asking if we'd like to upgrade our line to 20 mbps for about R50 less than we were paying at the time. We accepted and were assured our bill would be 799 going forward with no fees for changing and our contract would continue as it was instead they sent us a bill for R1200 but then charged us R1500 with no explanation. The call center is extremely unhelpful and there is no leadership available. They are *****ing people's money and the staff is no equipped to deal with customer issues. No one at telkom appears to understand what they are doing and the company does not care.