********* business practice-breach of promise

Telkom are the best ***** with empty promises. This is one ********* company. They promised me a sweetener in February after an account bungle up with their agents. When it's time to honour the promise I'm told to reapply as deals have changed. If you check and follow your records Telkom you will realize your mess. There was no request to cancel the contract of ********** 620. The contract that the cancellation form was sent for was for ********** 986 which expires end of April 2018. I want my Huawei P10 phone, 120 free minutes for 6 months and data as promised.