SW
Simon W
1 reviews | Active since Jan 2015
16 Feb 2016, 08:13
********* Business Practice
I am a Telkom Mobile user. I've set a data limit on my current cell phone contract. On 26/01/2016 I received an sms from Telkom stating that they have automatically adjusted my data limit to R1 000. The sms stated that I should reply \No\" within two days in order for this adjustment not to apply. I find this to be a highly ********* way of conducting business. Furthermore, a lot of goodwill has been lost with this sms and I will definitely reconsider my options once my current contract expires."
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Telkom's replyOfficial
16 Feb 2016, 08:20Hello Simon Wiggins,
This response serves as confirmation that your query has been received.
Your reference number : SM201177.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM201177.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
Telkom's reply16 Feb 2016, 08:20
Official
Hello Simon Wiggins,
This response serves as confirmation that your query has been received.
Your reference number : SM201177.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.
This response serves as confirmation that your query has been received.
Your reference number : SM201177.
A consultant from our mobile team will be in contact to assist with the query.
Regards
Telkom Social Media Team.