1 reviews | Active since Aug 2015
********* Business Conduct
Telkom Mobile (8ta) debited my account last week on Tuesday for my mobile services which they had suspended a few days prior. It has been a week since I paid them and they still have not restored my services, at first after speaking to their call centre staff I was told that it takes 24 to 48hrs for a debit order to reflect into their account but they have now changed their tune saying that it takes 7 to 14 days for a debit order to reflect, how ridiculous is that???<br> <br> This is very ********* as I cannot make calls and access online services from my phone which I have PAID for a week ago, totally ridiculous, I'm even contemplating porting my number to a different service provider as I've had enough.<br> <br> CAN I PLEASE HAVE MY SERVICES BACK!!!
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Zulfah
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM140708
Kind Regards
Zulfah
Telkom Social Media Team