********* Business Acumen
<p>I had a contract with Telkom, to which I fulfilled my payment obligations duly until the end of the contract. The contract end date I am informed is the 22 June 2016, however, Telkom in the month of September decided to conveniently debit an amount of R791,31 without my consent from their monthly R199.00 subscription to which I was contracted too.</p> <p> </p> <p>I do not understand why I was not called and notified SOMEHOW that my contract is done and that any usage thereafter will be billed monthly. I have instructed my bank to reverse the payment because frankly for an entity of that magnitude I will not pay for your ************ and ********* business acumen. I am highly displeased with this! This is short of horrific for such an entity. </p>
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Cancellation Team.
Your reference number is ***4.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
