********* behaviour as usual

<p>On 04 July 2016 I received this: "</p> <p>Dear Customer</p> <p>We hereby acknowledge receipt of your Consumer Contract and Services Cancellation/Retention Request. A service consultant will contact you within 21 business days to verify the information provided and/or confirm cancellation/retention options available." </p> <p> </p> <p>No one phoned me on the 01st of August, which is 21 working days after that phone call.</p> <p> </p> <p>Also, on the 04th of August, R199 was deducted for 8Ta. Now on the 25th of August another R426.86 was deducted again, and I don't even know why as I have not used my 8Ta simcard since July. </p> <p> </p> <p>This is getting ridiculous, the service in this country is just getting worse. </p> <p> </p>