IK
Ismail K
1 reviews | Active since Feb 2015
24 Feb 2015, 08:47
********* behaviour
I went to Telkom in the beginning of January at Mall @ reds situated in Rooihiuskraal and they told me my residence can handle adsl up to the speed of 20Mbps so i signed a 24 month contract with them for a 4Mbps line and this morning i get a phone call from a gentlemen saying Telkom cannot give me a 4Mbps line so i asked why he said something to this effect i live far away from the tower. After that i asked if i could speak to his supervisor he said he will tell his supervisor to call me thereafter, he asked who is speaking so said the son of the man u wanted to speak to. He refused to speak to me and he blew his head and cut the call.
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Replies (1)Telkom's replyOfficial
24 Feb 2015, 09:56Hello ikalnoor,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do appologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do appologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Telkom's reply24 Feb 2015, 09:56
Official
Hello ikalnoor,
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do appologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
Thank you for making contact with us.
Please be advised that we have received your query and we are attending to it. We do appologize for any inconvenience caused. We will provide feedback the soonest.
Here is your ***
Regards
Ntsikelelo Ngcanga
Telkom Social Media Team
