********* and in breach of contract

I have a debit order with Telkom Mobile for the 25th of each month. Last month the debit order was generated on the 24th without prior notice and resulted in a R115 bank cost for my account. Needless to say, the account was not paid and the line suspended. On the 15th, again a debit order is generated. Again resulting in R115 bank const for my account. Once again no prior notice. Concernes have been communicated with William Letwaba who could not be bothered with replying to the email sent to him. is this how you do business? No customer service, ********* and in the business of doing as you please when you want?<br> <br> <br> Please advice when the R230 in bank charges be credited to my account?