Unending unstable line issues with no resolution!!

I got my 10Mb/s line installed in January, and two days after installation the issues started... Getting less than half the speeds I should get end terrible pings! I have been on the phone with Telkom every second or 3rd day to do port recreations, which worked some of the times and then the speeds just revert back to slow... Now port recreations do not help at all! Technicians have been dispatched twice, references can be provided. And AGAIN I got normal speeds for one or two days after and then it just drops... I have also logged a call with Tier 2 support to take me off of the ASSIA system which I strongly assume is causing my issues but after a month NO response... I also emailed tocfaxes to release my number THE SAME DAY I GOT MY LINE INSTALLED into the holding pool for migration so that my ISP can take over the line for me... NO RESPONSE since January!!! Why are we stuck with a service provider owning the monopoly that doesn't care about it's customers?? I even tried to pm TelkomZA on MyBroadband out of desperation, but I assume I am not the only one to do so and do not know if they will be able to help me..<br> Hopefully this post will catch the eye of the right people at Telkom