1 reviews | Active since Apr 2017
uneducated call center staff and outsourced technicians with no interest of installing
<p>i have ap**** for a dsl line in March and to date the technisions came out once they did not install as they could not gain entry at the neigbours to access the local box, i made the provision for access and the tech's did not show up . after countless hours on the phone with telkom a new apointment was shedualed and quess what i was stood up again, got a new apointment during office hours, but what is that going to help me if no one is home to open for the technisions ? no one in the call center could understand the situation and it has now become my responsibility to deal with dispatch and the technisions ?? why is this so ? i blew my top and tried to cancell the dumb ass line due to pathetic service but quess what i was on hold for 33 minutes, does anyone in telkom take service seriousely why do i only see bad reviewes ? i am the client but i feel like a telkom admin person as most of my time at work is spent on telkom, who is going to fix this ? when am i getting my line and what will be done to make me a happy client ?</p>
responded to the message and then no reply, please note again today i recieved attetude from the call centre staff and the lady at customer relations by the name of Pam was to dim to assist me she was to lazy to take my id number and follow up on the call made to me from the department ********** 000 made to me on the 30/05/2017, you guys request a private coment why ? to hide that nothing is being done about anything ? i think i should involve sosial meda and news papers, these **** poor hello peter ratings and camplaints should be made public to allow everyone without access to see how rotten this company is
responded to the message and then no reply, please note again today i recieved attetude from the call centre staff and the lady at customer relations by the name of Pam was to dim to assist me she was to lazy to take my id number and follow up on the call made to me from the department ********** 000 made to me on the 30/05/2017, you guys request a private coment why ? to hide that nothing is being done about anything ? i think i should involve sosial meda and news papers, these **** poor hello peter ratings and camplaints should be made public to allow everyone without access to see how rotten this company is
please see to it that someone is in contact with me to cancell the order im fed up and not keen on prolonging this horribal ordeal
please see to it that someone is in contact with me to cancell the order im fed up and not keen on prolonging this horribal ordeal
