1 reviews | Active since Aug 2014
Absolutely frustrated. Telkom is charging me R500. 00 more than what I signed up for. They said to me it's for additional fee is for airtime usage. So I get charged that amount irrespective of whether I use up up R500 or not. What a ****!!!! I spent the whole of last month without airtime because I requested they cut the airtime service but guess what, they charged me R500. 00 again!!!
No one has been able to help me because they say this is how the system is set up. They charge you anyways. You guys are ******s.
I did not sign up for this. I want to cancel this damn contract.
I pay almost R800 for this phone and you want to charge me an additional R500. 00 without notification or anything and then you block me from buying prepaid airtime.
What kind of a business are you running???
Good morning Boitumelo
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
Good morning Boitumelo
Thank you for contacting us
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is AI***
We apologise for any inconvenience caused.
Kind regards
Jawaad
Telkom Social Media Team
Best regards,
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