bM
benru M

1 reviews | Active since Mar 2013

24 Jul 2015, 08:54

UNDENIABLE BAD SERVICE

We have been without our internet for 8 days now. we have logged numerous phone calls and followed up daily only to be told that they have marked our call as urgent and that they will send out their technicians asap. I have even been to the head office in Newlands and not even they could help. <br> <br> We have still not seen or heard from anyone at Telkom and it is becoming frustrating because being a business we rely on our internet. <br> <br> Telkom's response time is pathetic and I personally think that they could rather close down, they aren't working any way. <br> <br> I hope that this can be sorted out soon....

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Replies (1)
Telkom
Telkom's reply24 Jul 2015, 09:43
Official
Hello benru,

Please note we have received your query and escalated it to our Technical team for assistance.

We do apologise for any inconvenience caused.

Ref SM128081.

Regards,
Didi
Telkom Social Media Team
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