Unconcerned Telkom, chaotic billing, Evil and indifferent Collections department

The biggest mistake I made was to upgrade my contract before the one lapsed. Apparently I reached my credit limit (even though I had data) - my line got suspended. This was on the 8th of October 2018. I managed to call in and get it resolved a day later. This was not till another suspension on the 21st of October. I have had to deal with consultants telling me that my line has been suspended because I had not paid etc. My debit order came through, which should free up the credit and allow for a reconnection - now this is where all the fun and games begin. Numerous requests to reconnect the line from the so-called collections department do not seem to yield much. I really think they need some 'cold drink' money. So if anyone knows where they are physically located, I would like to drive there and pay them so that perhaps my line gets reconnected. I have literally gone through all the stages of grieve. I am not angry anymore, I am just amused. Perhaps a consultation with my attorneys on how I can stretch withholding of payment when they want it from me should be my order of the day. I am utterly disgusted at this blatant unconcern for client's needs. Some agent even hung up on me when they saw the history of my account. Should anyone care to resolve this, the number in question is **********