Uncommunicated bill

Item: Telkom
Rating: 1
Author: Hazell M

<p>I have written many times in the last month to request an explanation of my bill to no avail. I called back thenumber that tried to call me it doesn't get answered. I am still uncertain as to what is going on and why the issue has not been resolved until now. </p>

Helpful (0)

Replies (2)

Telkom's replyOfficial

13 Dec 2016, 07:16

Good morning.

Sorry for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch to advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Telkom's reply13 Dec 2016, 07:16

Official

Good morning.

Sorry for the delay and inconvenience caused. This matter will be escalated and our consultants will be in touch to advise.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,

Hazell M's updateReviewer Update

14 Dec 2016, 11:41

I am still, till today, waiting for a consultant to get intouch with me regarding this matter.

Hazell M's update14 Dec 2016, 11:41

Reviewer Update

I am still, till today, waiting for a consultant to get intouch with me regarding this matter.