Uncaring Telkom

<p>I upgraded my Telkom phone contract over the phone in the December I asked for an iPhone 7 but called them back the next day to ask for a Samsung s7. They still sent me an iPhone 7 and I returned it via their courier. Later they sent me the Samsung s7 for the whole month of January I couldn't use my phone because Telkom cancelled my sim card after I phoned explained everything to them they still double billed me for an iPhone 7 at end of January, and I couldn't even use my phone for the whole month. I called them several times and every time was promised it will be sorted out. I was billed and paid for a iPhone 7 again at the end of February. My new invoice for March I received and again I'm gona be billed for a iPhone 7. This is ridiculous Telkom doesn't care about their clients it's just wrong. I'm deeply dissatisfied and disappointed with the service I am receiving.</p>