mN
marcel N
1 reviews | Active since May 2016
12 Dec 2017, 09:22
UNCAPPED WIFI
Good day I app**** online for a uncapped wifi (Adsl line)from Telkom They have asked me to pay a R700.00 deposit which I did. when I phoned them on Thursday to arrange installation date they informed me that thye will be installing the system on Monday 11 December anytime between 09:00 and 16:00.I have taken a days leave and stayed at home the complete day but nobody phoned or pitched at my premises.Evereybody warned me about Telkoms bad service but I still though let me give them a change.I havent even sterted my contract yet and the service already is very very poor.I demand a amount credited on my account due the the fact that I lost money yesterday in taking leave and nobody then pitched from Telkom. please provide me urgent feedback when Installation can take place.
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Telkom's replyOfficial
26 Dec 2017, 04:16Good day ***,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply26 Dec 2017, 04:16
Official
Good day ***,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,