FK
Freddy K
1 reviews | Active since Dec 2016
06 Dec 2016, 08:43
Uncapped Still not working
<p>I have been complaining to Telkom about my wifi not working for a while now. These guys are quick to take the money with debit order, but to provide the service required--they do not know what to do. I went to mall of africa--spent 2 hours for 2 successive weekends with the consuiltants and technician. To no avail. At this point I am frustrated. I posted about this on FB and to my surprise so many people do not like Telkom service. I stay at a golf estate where Telkom has been doing activations. If they do not sort out my issue--I will switch to Cell C who offer the same deal C-Fibre and then advocate for them to do a promo at Blue Valley Golf Estate. Last time i posted telkom gave me a stupid case number and did not follow up. Lets see their response...I will screenshot and post on FB and Instagram. Lets go.</p>
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Telkom's replyOfficial
06 Dec 2016, 17:47Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the affected number to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,
Telkom's reply06 Dec 2016, 17:47
Official
Good Day,
Thank you for making contact with us.
This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest. Please send us the affected number to *** and quote ***
Regards
Yazied
Telkom Social Media Team
Best regards,
FK
Freddy K's updateReviewer Update
08 Dec 2016, 07:33Yazied I sent you a mail yesterday and you still did not respond!!
FK
Freddy K's update08 Dec 2016, 07:33
Reviewer Update
Yazied I sent you a mail yesterday and you still did not respond!!