DN
Darryl N

1 reviews | Active since Jan 2018

01 Sept 2020, 14:11

Uncapped network not connecting as promised.

Guys I took out a contract when Covid 19. I had no issues with you guys it was all good. Since the start of July I only get 0.07 megs and this is forcing me to drive to the office I've even been called to a meeting because I am not adhering to my schedule and I'm not meeting targets due to my connection.

I have a month to month contract where I get 150 gigs ad 10mbps and 50 gets at 5mbs. After that its 2 mbps.

I enjoyed the speed alot but since July I get now joy. I only get 0.7 megs per second from 12 pm.

In the morning I get full 10megs, after 12 it drops to 0.7 megs and I am not able to launch any of my work applications, I am not the only one with the problem here we all need help. Only after 8pm at night the network pulls through again, makes it seem like I don't want to work because every day after lunch I am unable to connect. Please help guys I'm paying R850 per month and still have to drive to work and that's unfair as I have never skipped a payment.

My address is as follows (Lumpsucker St, Vereeniging NU) as per Google maps, I am in a new development called skycity and we have a tower of yours less than 1k from our complex. The tower is at (Garthview Street, Garthdale AH). Please guy I beg u.

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