Uncapped LTE Sales nightmare

I app**** for LTE uncapped on the 25th of February. No response from Telkom Sales to complete the transaction after a successful bid on the same day. The call center cannot help, they can only \escalate to sales\" without any ticket number to track a query. The online chat is the same, can escalate or they suggest sending an email to [Email Removed] That is also a black hole with no response. The telkom stores can also not help with this query. So, I cannot log a support ticket, or follow up in any way and if Sales never call me there is nothing I can do about it. Not ayoba telkom."