Uncapped LTE order.

<p>I can't describe the level of irritation I'm expriencing. Telkom delivered a router and sim on 06/03/2017, yet until today, 2 weeks later and going, no one can activate the sim for us, when calling Telkom mobile 081180, they refer us to sales, 10213. When we get through to sales, they refer us back to Telkom Mobile customer care. We've been going through this for 2 weeks, this week going to be the 3rd.</p> <p>I then went into a Telkom store and explained that I need a sim activation, they also told me they can't help me. All they could do, according to them, is to request a call back from a customer care agent to assist me. When the agent called back, I got the same story I've been getting for 2 weeks now. "We can't help you sir, you need to go through to sales" When transfered to sales, same story again. </p> <p> </p> <p>I went further to report it to their IT department, I got an incident number ( ********** ) which I was told it would be resolved in 48hrs, 3 days later, after no response, I'm told another incident will be logged for me, basically, ***** the previous one. At this point, I had given up all hope, they went on to log anotherr incident ( ********** ) and yes, I have had no reply. </p> <p> </p> <p>I am now resorting to having to complain on such platforms as NOBODY from Telkom can assist me. and if I do get a bill this month, Lord help the customer agent who'll answer my call.</p>