Uncapped LTE not working and Telkom can't sort it out. Telkom is USELESS with their support

Hi All,

So Uncapped LTE stops working Friday (25-09-2020). So I call Telkom Saturday and the guy tells me to reset and I follow the whole process and nothing works then my call cuts out and then Telkom doesn't contact me back. So I call again Sunday then I go through the whole process of resetting again and nothing works. Then he says he will log a call with the technical department and it takes about three days to sort out with investigating the query. So still nothing from Telkom and it still doesn't work. So I called Wednesday afternoon to find out what is happening as this is pathetic service and they can't tell me that they can't sort the issue out. So I speak to someone again and they escalate the query and say they are busy investigating and I explain to the person that I need to work and I'm currently buying data everyday at 2/3 gigs and which is expensive and I rely on the internet to connect to the works server. I pay for a service that doesn't work and response to sorting it out is ridiculous and pathetic. So still no way of this being sorted out. Then Telkom phones me this morning and explains to me that they are logging it to the technical department now which will take another two days. Like no one is doing their job there and why is this taking so long. I recommend that no one goes with Telkom and rather go with another service provider. This is stuffing the client around badly. I'm at the point that I want to cancel with immediate effect and there will be no 30 day notice period because if I can't be helped with my issue then I will not bring my part with the notice period. (Case Number for problem: ***8)