Uncapped LTE Bid. Never recieved a call

Hi,<br> <br> I app**** for the Telkom uncapped LTE online and received my successful bid number *** at R599.00. I have not received a single call and have been given the run around to multiple people who just cant help when call 10213. Please can this get sorted out. My Son is in the same boat waiting for a call.<br> <br> This is unacceptable service. I would like this someone to call me today as i have cancelled my old service and i am now without internet. I don't want to hear that its been given to someone else as i have not been contacted at all.