CE
Chad E
1 reviews | Active since Apr 2011
22 Mar 2016, 17:29
Uncapped LTE Antenna Installation
I received my LTE modem on the R599 uncapped deal in November last year (after waiting a few months for delivery).<br> <br> I'm still waiting for the external antenna installation. According to Telkom's website: \Once you receive your order and the SIM card is activated a trigger will be sent to the installer who will contact you and set up an appointment to install your external antenna.\"<br> <br> It's now been 4 months. After numerous logged calls, no one has contacted me about the installation."
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Replies (2)
Telkom's replyOfficial
22 Mar 2016, 21:43Hello chade,
This response serves as confirmation that your query has been received. We will investigate and provide feedback soon.
We do apologize for any inconvenience caused.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM215942
Regards
Hazel
Telkom Social Media Team
This response serves as confirmation that your query has been received. We will investigate and provide feedback soon.
We do apologize for any inconvenience caused.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM215942
Regards
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply22 Mar 2016, 21:43
Official
Hello chade,
This response serves as confirmation that your query has been received. We will investigate and provide feedback soon.
We do apologize for any inconvenience caused.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM215942
Regards
Hazel
Telkom Social Media Team
This response serves as confirmation that your query has been received. We will investigate and provide feedback soon.
We do apologize for any inconvenience caused.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM215942
Regards
Hazel
Telkom Social Media Team
Best regards,
CE
Chad E's updateReviewer Update
08 May 2016, 17:48It's now been 6 months, and still no one has contacted me for the installation
CE
Chad E's update08 May 2016, 17:48
Reviewer Update
It's now been 6 months, and still no one has contacted me for the installation