Uncapped LTE
<p>I received my uncapped LTE from Telkom and till today it is not working. Numerous calls to them and communications through messenger and still not fixed... </p> <p>All they keep telling me is that a technician will contact me and come to my premises... Still nothing... </p> <p> </p> <p>I don't know what to do anymore... The DO will go off but I will still have no service... I need this sorted out ASAP as I do some of my work from home and the wife and kids watch movies via streaming and nothing has been working... </p> <p> </p> <p>Can someone please tell me what I can do to get this sorted out... I'm paying for a service but Telkom doesn't give the service or just don't care as long as they can take your money... </p> <p> </p> <p>I need urgent help... </p>
Helpful (0)
Replies (4)0
Replies (4)'s updateReviewer Update
27 Oct 2016, 15:29Sorry I received my LTE router on the 12/10/2016
's update27 Oct 2016, 15:29
Reviewer Update
Sorry I received my LTE router on the 12/10/2016
Telkom's replyOfficial
27 Oct 2016, 20:01Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's reply27 Oct 2016, 20:01
Official
Good day
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Telkom's replyOfficial
01 Nov 2016, 10:19Hi denys-mans,
please eb advised that we tried contacting you with no luck.
we are following up on your query with our techs, feedback will be provided.
We really do apologize for any inconvenience caused to you.
Your reference number is: ***6
Regards
Launa
Telkom Social Media Team
Best regards,
Telkom's reply01 Nov 2016, 10:19
Official
Hi denys-mans,
please eb advised that we tried contacting you with no luck.
we are following up on your query with our techs, feedback will be provided.
We really do apologize for any inconvenience caused to you.
Your reference number is: ***6
Regards
Launa
Telkom Social Media Team
Best regards,
's updateReviewer Update
01 Nov 2016, 12:04Good day Launa on which number did you try and contact me as I have no calls from Telkom today. . .
I cannot get reached on ********** as that is the number that is in my LTE router. . .
's update01 Nov 2016, 12:04
Reviewer Update
Good day Launa on which number did you try and contact me as I have no calls from Telkom today. . .
I cannot get reached on ********** as that is the number that is in my LTE router. . .