YD
Yusuf D
1 reviews | Active since Jun 2015
02 Dec 2015, 18:55
Uncapped LTE
I app**** for uncapped LTE on 19 November 2015 and received a ticket number indicating my application was successful. However to date i have not been contacted by anyone. The call centre is a waste of time as there is not response on the LTE option. To top that all off the same week i app**** my telephone line and ADSL went dead.<br> <br> So now i can not operate at all.<br> <br> Terrible customer service from Telkom
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Telkom's replyOfficial
02 Dec 2015, 19:42Hello Numbers222,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173937.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173937.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,
Telkom's reply02 Dec 2015, 19:42
Official
Hello Numbers222,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173937.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM173937.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Best regards,