UNCAPPED FIBRE

I went the Windermere Branch and order the uncapped fibre router on 29 November 2021. I was told by the Consultant that we have freakin’ fibre in our area and that a technician will come between 7-14 days to install the router. Never heard from them. Went to the store again on 9 Dec to enquire and was told they are offline and I will receive a call as soon as they’re online. NO CALL as usual. I then went to the La Lucia Mall branch and was told the order was not placed and our area does not have TELKOM Fibre but we have METRO Fibre. What a waster of time, energy, fuel costs due to *********** staff at THE WINDERMERE BRANCH. They need to be fired for lack of knowledge. DISGUSTED