Uncapped downgraded from 10Mbps to 2Mbps

On 28 April my uncapped ADSL was switched off (***) and after I complained to Telkom, put a report on Hello Peter, on the Telkom facebook page and wrote an article published on News24, my service was restored BUT the internet speed was incredibly slow.<br> I complained on the facebook page again and asked when my 10Mbps speed will be restored? I got a reply that they were looking into the problem.<br> Yesterday I get an offer from Telkom in my e-mail inbox that reads: \You are currently enjoying 2Mbps broadband services... Upgrade to a 10MBps