JR
Johann R
1 reviews | Active since May 2017
12 Oct 2017, 09:05
Uncapped data line
Im a new customer of Telkom, I did a online application for a line. I received confirmation that the technicians will be installing the line on the 18\ 9\17. They were there but they noticed that the landline pole in defective and that a new pole needs to be planted, they said they will be back on the 20/9/17. No one pitched they also promised that it will be done and completed on the 22/9/17! Well its now the 12th of October im not impressed I need this sorted and done.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
18 Oct 2017, 07:33Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Telkom's reply18 Oct 2017, 07:33
Official
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your ID number so that we can investigate and feedback will follow. If you have a reference number, please provide as well.
Please make sure you select "post a private reply" when you respond so that we can be able to view those details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,