1 reviews | Active since Jun 2016
Uncapped Broadband LTE special offer
<p>On the 4th of June 2016 my family and I went to the Royal Show in Pietermaritzburg.</p> <p>We visited the Telkom stand and was explained the uncapped LTE offer as well that it was discounted to R599 per month.</p> <p>The consultant took our address and checked online and confirmed that it was available in our area at that offer.</p> <p>My husband told the consultant that we would walk around a little more and come back to apply for it.</p> <p>The consultant advised that we did not need to do it then, that we could take the application home and fill it out there or contact the person on the sticker (which she placed on the application form).</p> <p>My husband asked her would this offer still be available and how would they know, she said that if we contacted that person on the sticker that they would know.</p> <p>We got home and I e-mailed the address on the sticker to advise that we wanted this option and how do we go about doing this.</p> <p>On Tuesday I had not heard from anyone so I called the number and spoke to Scelo, he then advised me that this offer of R599 per month was only available for the Royal Show and that it is no longer available.</p> <p>I explained to him what had happened and that I still wanted this offer as this was no fault of mine as we were prepared to do the application on that day, but was advised that we didn’t need to.</p> <p>He told me to e-mail Telkom, which I did and I have still not received any reply. </p> <p>We are now still sitting without the service that we require, because no one has come back to us. </p> <p>We have ADSL with Telkom but are also still waiting for them to sort out that line (hence the decision to change to LTE) and have had continuous problems with losing connection throughout the day everyday!</p> <p> </p>
Good day Doreen_Mendelson
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good day Doreen_Mendelson
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will be provided.
Apologies for the inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team
Good morning. I sadly and unfortunately as expected, have not received any further from Telkom.
Good morning. I sadly and unfortunately as expected, have not received any further from Telkom.
