wW
william W
1 reviews | Active since Nov 2014
29 May 2015, 19:35
Uncapped ADSL Internet switched off
My internet connection was disconnected on the 25th May, fault was reported online via 3G, ***. Telkom sent SMS say the problem will be resolved within 6 days. By the way, the new month starts after the six days. I reported the fault again via telephone, ***, the lady \Tintswalo"took me through a long process"
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
29 May 2015, 20:11Hello BILLYWILLIAM,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM114527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM114527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Telkom's reply29 May 2015, 20:11
Official
Hello BILLYWILLIAM,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM114527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM114527.
We apologise for any inconvenience caused.
Kind regards
Igsaan
Telkom Social Media Team