MFJM
Makhosazana Flata Joyce Mtimkulu

1 reviews | Active since Feb 2018

17 Feb 2018, 11:07

Unblockable lost phone

I lost my business phone and Telkom won't allow me to block the number. The phone still rings and gets answered. I called the call centre to request that the number be blocked but a consultant told me they couldn't as my employer had not paid them. The phone is still being used and accumulating charges as they won't block it.

0
Replies (1)
Telkom
Telkom's reply18 Mar 2018, 08:31
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,