MA
Muneeba A

1 reviews | Active since Nov 2015

04 Apr 2016, 09:51

Unbelievably disgusting NONSERVICE BY TELKOM MOBIL

5 months since I first made contact with Telkom Mobile, 4 days after my last message sent, 4 phone calls to the Contact Centre later, 8 days after my contract cancellation date AND STILL NO CONTACT FROM TELKOM MOBILE!!!! My contract is still active and I cannot port my number! I am TOTALLY DISGUSTED! AND SO FRUSTRATED!!! Telkom Mobile better NOT DARE INVOICE ME! Give me a number for you MOENIEB. I WILL CALL YOU since you all do not have the time to make outbound calls. I WILL CALL YOU! CANCEL MY CONTRACT!!!!! HELP ME PLEASEEE!!!!!!!!!!<br> I am totally shocked! No contract ... Not once from anyone?!?!?!?! Didn't think it was possible in this day and age. And with such a large company like Telkom? Pathetic! And I know what the response is going to be, \We apologise and someone will contact you\". I've been hearing that since NOVEMBER LAST YEAR!"

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Replies (1)
Telkom
Telkom's reply04 Apr 2016, 11:01
Official
Hello Madams3,

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.

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Regards
keagan
Telkom Social Media Team