Unbelievably BAD SERVICE!

Your service for your Fixed Line customers is unbelievably bad! I spent nearly 2 hours in the queue at your Telkom shop this afternoon and apparently (according to the man behind the counter) it is that bad EVERY day!<br> There are many people who just give up. It truly is pathetic.<br> There was an 82 year old man behind me in the queue who also had to stand for that long.<br> The thing is you have 3 or more mobile people floating around in the store who can't/won't help with fixed line queries (that is apart from the 3 or 4 staff hanging around doing ****** all in the Telkom Mobile store in the same shopping complex. <br> There was ONE person assisting the Fixed Line customers. He told me that he hadn't even been able to have lunch today!!! The other staff members were either on lunch (even at 15:30!) or helping customers to pay their bill or buy hardware. COME ON! *** TELKOM!!!!<br> FINAL GRIPE: I went in last week and queued and was told I must come back with my company's CK Docs (in order to transfer ownership out of my name and into the company's name). After queuing for longer that an hour and a half today all that happened was that I was given forms and told to go away and fill them in!!!!!