1 reviews | Active since Dec 2014
Unbelievably???
Wow. Never have I seen such nonsense at any bussiness!
We app**** for our contract in Dec and it was only installed mid Jan. You offer a contract with a box and up and untill today this box is still out of Stock??? Was this a bull**** offer?
Then we move to Brackenhurst and trying to apply for fibre and now we have 1 excuse after another. Why they can't install now? 1st it was 3-7 days after that we got another excuse and was then told 3-10 days
We just phoned now again and after another ****** half an hour we get told only once we pay the deposit they will phone us for an appointment? Why didn't you tell us this in our 1st 2 phone calls???
Seriously now?? When I cancel this contract I dont want to hear anything about your termination fees!!!
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Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
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