Unbelievable Service as a whole from Telkom

I requested a new line be installed at my residence in Eldorado Park. The line and ADSL line was installed on the 14 March 2016. To date nothing is working. I have spent hours on my cell phone trying to have this mess sorted out and nobody is able to assist.<br> <br> <br> I've been to your Telkom store at the Glen... dealt with thee most unprofessional client facing agent I've ever come across... her name is Nomie Malinga, she is rude and does not deserve to be in a client facing role, not even a place on your switch board.... I have no words to descbribe her attitude and behaviour.... simply shocking...<br> <br> <br> The call centre have made promises upon promises and I still sit with no working line. The technician that installed the line doesn't know what is going on himself. <br> <br> <br> I am dissapointing to say the least in Telkom. I want to escalate this matter to the highest authority and hope that they can sort out this unprofessional approach by your colleagues who tend to customer queries... there is just no care and absolutely no concern about customer satisfaction. <br> <br> <br> I certainly hope that my mail does not fall on deaf ears... should I not receive a response to my email within 24 hours I will take thi