Unbelievable Line Speed Issue

<p>Good day </p> <p> </p> <p>Ive been struggling with my line speed issue since the beginning of November, more than a month and a half now. Over this time a total of 4 faults have been logged by myself and WebAfrica. Ive had 4 diffirent technicians that came to fix the problem, each one of them showing up , not fixing anything and then closing the fault saying its fixed. I spoke to telkom every week since i logged the first fault and my fault was "escalated" every time, which at this point means nothing to me.</p> <p> </p> <p>I phoned telkom last week and the gentleman I spoke to assured me the due date for my fault to be resolved was Friday the 16th of December yet no one contacted me or showed up to fix it. Today I phoned again and all they could do is "escalate" it once again. </p> <p> </p> <p>WebAfrica on the other hand has also "escalated" it twice with the Service Manager and still nothing has been done to fix something as simple as a damaged line going to the exchange. Meanwhile i still have to keep paying the bill with Web Africa and Telkom.</p> <p> </p> <p>I honestly wouldnt recommend Telkom to anyone at all and I think you guys are going to keep losing customers because of rediculous service like this.</p>