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sigrid O

1 reviews | Active since Jul 2010

09 Jul 2016, 17:23

Unbelievable in this day and age - Most terrible service

<p>I must admit, this is unheard of !!</p> <p>Can you make it any more difficult / impossible to cancel a service!!??</p> <p>After this experience I would never EVER consider another contract with Telkom.</p> <p>Next step is legal help!!</p> <p> </p> <p>This is my journey so far!!</p> <p>And I try another email.</p> <p>Was sending emails: 24 May 2016, 30 May 2016 & 03 June 2016, 14 June, 5 July .. Still waiting!!!<br /> did receive a: meaning stocst !!! does not exist???!!!</p> <p>The following recipient(s) cannot be reached:</p> <p> </p> <p> ********** on 2016-07-05 07:29 PM</p> <p> Server error: 'Invalid recipient'</p> <p> </p> <p>I also tried various times to fax to 012 ********** as per instructions from your letter dated 07 April 2016!!! No answer !!!</p> <p>I went to the Fourways Telkom office, they instructed me to email to you!!??!!!</p> <p>This is beyond!! frustrating!!!</p> <p> </p> <p> </p> <p>Kind regards</p> <p>Amaqele</p> <p> </p> <p>Sigrid Oblasser</p> <p> </p> <p>Po Box 3917, Dainfern 2055, RSA<br /> 213 Seven Oaks Lane, Chartwell</p>

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Replies (1)
Telkom
Telkom's reply10 Jul 2016, 08:09
Official

Hi ziggymom

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is:AI **********

Regards

Luleka

Telkom Social Media Team