FR
Florence R

1 reviews | Active since Nov 2011

14 Apr 2015, 22:24

unbelievable conduct

I changed myprepaid landline to fixed adsl on 14 th Dec 2014. But on 28 th I could not connect to the Internet via m Web. I then decided to cancel my order. I had already received a bill for that month. I then cancelled my line. Iend of January. February.and March I still received bills. Now I owe 705 rdespite the fact thatmy phone had been changed to prepaid again. Please help me as all my visits to the nearest bluff shop has yielded no joy. I

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Replies (1)
Telkom
Telkom's reply15 Apr 2015, 09:02
Official
Hello Tirivanhu,

Thank you for contacting us.

Be assured that one of our technical specialists will make contact to assist further in resolving your query.

We do apologise for any inconveniences.

Your reference number: SM103532.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team