1 reviews | Active since Oct 2015
UNBELIEVABLE BAD SERVICES
I lodged a compliant about a cancelled contract due to zero services during Oct 2015 and Mr Busi from Telkom Mobile promised to respond which never materialized although they keep on debiting my account with substantial amounts every months. After a second complaint was lodge a certain Mr IIHAAM responded in the same way as Mr Busi quoting reference No: SM157252 ensuring the necessary feedback will be forthcoming which obviously also never materialized while still debiting my account. This service sucks and a real circus wondering why they take the time to respond on this platform ruining the reputation of Telkom even more. Might probably get a response from another employee of Telkom which will allow enough evidence to take legal action.
We sincere apologize for the delay and inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157252.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
We sincere apologize for the delay and inconvenience.
Please be advised that your query is still under investigation and we will contact you with feedback. Your reference number is SM157252.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
