PP
Paul P

1 reviews | Active since Jan 2011

20 Oct 2015, 15:02

Unbelievable

I ordered the LTE uncapped account online the 7th of September, around an hour later someone called and it was confirmed and she said delivery would be in 2-5 days. I have since called almost everyday (10213 and 081180), asked on Facebook and Twitter and even emailed Telkom and I get no response. I have waited 7 weeks for this delivery. Hundreds of Rand's of airtime and wasted man hours looking for service in vain. I have been in contact with the consumer commission concerning this irresponsible non-delivery. We are a group of 7 and growing. Fed up.

0
Replies (1)
Telkom
Telkom's reply20 Oct 2015, 15:47
Official
Hello porlcynic,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Sales Team, feedback will be provided.

We apologize for any inconvenience caused.

Regards,
Ntokozo
Telkom Social Media Team
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Best regards,