1 reviews | Active since May 2016

17 Oct 2017, 09:10

Unbelievable

So this morning I get a message telling me that my messages will be deleted and that if I continue to post my frustrations on their page they will block me and ban me from their page. I have been waiting for my Telkom line at home to be resolved for nearly a month now. and my business line for nearly a week now. So how can I not show my frustrations. Telkom should have efficient systems in place. I run a business and if my clients are unhappy, I jump for them. I have a voice regarding of a supervisor telling me that he would call me back to make sure that my problem was sorted out. Guess what I am still waiting. I keep getting sms's telling me that they are investigating my problem. This has been over a month now. Also they tell me that my post I am swearing. Again more lies. I am beyond furious and I see by their page there are others...

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Replies (1)
Telkom
Telkom's reply23 Oct 2017, 10:38
Official

Thank you for making contact with us.

This response serves as confirmation that your query has been received. We will follow up
and provide feedback soonest.

Please send us a private reply with the affected number.

Your ref for this query is AI***

Regards
Yazied
Telkom Social Media Team

Best regards,