1 reviews | Active since Jul 2012
Unbelievable 2
<p>Dear Telkom I ordered a deal of the month P8lite on the 9th August via the web. A week later on checking the progress of my order the reference number I got from the web order was "not found" on the "check your order" tab. So I phoned the call centre and they gave me an A1 number and sent docs to fill in. I have held out for 2 months with about 50 + emails sent, many phone calls, submission of docs, waiting for vetting, resubmission of docs until finally my application was approved last week . Yay At last I really wanted the P8. Ok so when is my phone coming. Sorry no stock. Ok when then. We will let you know. A week later after no response to emails I phoned only to be told. You will never get this phone. I could not believe what I was hearing. Deep breath. Ok what next. Take the P9 lite but you will have to reapply and finance will have to approve. So I get sent prefilled forms. The address is WRONG, my ID number is WRONG. This is simply UNBELIEVABLE.</p>
Thank you for your post.
As per our telephonic conversation, we will contact you back later.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for your post.
As per our telephonic conversation, we will contact you back later.
Your reference number is AI***.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
